About Me

User Researcher & Psychologist (MSc)

I have 25 years of experience conducting UX projects and user research for renowned companies. A psychologist by training, I am passionate about developing products and achieving the best-possible experience for the user aligned with business outcomes.

After founding and managing my own company eye square in Berlin for over 12 years, I moved to the UK in 2015 and have since been working in various user research roles as Head of Insight, Head of UX, Principal UX Researcher, Senior Manager Research & Insights, and Senior UX Researcher. Since March 2023, I am a Principal UX Researcher at Stepstone.

25 years of experience in UX

• MSc Psychology (German equivalent)
• Specialising in Engineering Psychology / Cognitive Ergonomics & Computer Science


• Ex start-up founder and managing director
• Broad international user research experience
• Emphatic moderation of interviews and workshops
• Lively presentations and frequently invited speaker
• Published author
• Mentor


• Agile ways of working
• Lean UX
• Discovery user research
• Jobs-to-be-done framework
• Government Digital Service Standard

Interview

Tim Hughes interviewed me on 28 July 2020 about "What Makes Great User Experience".